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Why You Should Work Here

Serving our customers for over 100 years, Japs-Olson is an industry leader in direct mail services and commercial printing. We need motivated individuals ready to work. We have an Earn and Learn training program which is designed for you to earn money while learning a skill and a career. If you want a career and the training to help you get there, Japs-Olson company is the place for you.

Job Description

The Quality Assurance/Sample Fullfilment Specialist position is responsible for working closely with customer service reps (CSRs) to help provide samples to clients. This includes quality control as well as the sustainment and development of relationships with CSRs. Timely and frequent contact with CSRs, sales, and production make this a critical position for monitoring and improving Japs-Olson's quality and performance.

Day to Day Responsibilities

  • Work directly with sales and customer service to interpret customer expectations through the QC intake process
  • Review customer samples for quality and accuracy
  • Work with sales, customer service and production to resolve any customer sample issues detailed through the Japs-Olson corrective action process
  • Work is performed in office and manufacturing areas
  • Hazards associated with the position include but are not limited to, noise, dust, and powered industrial vehicle traffic
  • Must be able to work under pressure and meet deadline
  • Occasional lifting and carrying 0- 40 pounds
  • Occasional off shift and overtime hours required

Minimum Years of Experience

Entry level. High school diploma or equivalent. Must be able to read and interpret Sales/CSR intake instructions and matrix. Must display an "attention to detail" attitude and strong work ethic. Prior experience in a printing environment preferred.

Salary or Hourly Rate



  • Earn and learn training program
  • Medical and life insurance
  • Health savings account (HSA)
  • 401(k) savings plan
  • Paid holidays
  • Short-term and long-term disability insurance

Application Information

All we need is your resume to start! Must pass a physical, drug screen, and background check prior to starting.

About Company
Japs-Olson, an industry leader in direct mail services and commercial printing, has been serving customers for over 100 years and recently completed a building expansion with the latest technology.

7500 Excelsior Boulevard, St. Louis Park, Minnesota

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