Shop Service Representative

Why You Should Work Here

With more than $1B in revenue, Tennant Company is a globally recognized leader in the cleaning equipment industry. For the past 150 years, we have been passionate about developing and manufacturing innovative and sustainable solutions for our customers. At Tennant Company, we are committed to stewardship and creating a cleaner, safer and healthier world. With manufacturing, operations and sales, service, and support functions across the globe, your journey at Tennant can take you places you never expected.

Job Description

Tennant Company is currently seeking a Shop Service Technician for our Recondition (Recon) Department in Golden Valley. In this role you will repair and/or rebuild lease returns, trade-in machines, and rentals to be sold to a growing and demanding customer base. There also will be cases of repairing customer machines when they come into the shop. Shop Service Representatives provide quality customer service and communication to minimize costs and ensure satisfaction.

Day to Day Responsibilities

• Troubleshoot and repair mechanical, electrical, and hydraulic systems, air and water-cooled combustion engines, and diesel-gas-LP powered engine problems on all Tennant products
• Maintain records of all service activities through the use of completed repair orders, machine checklists, and expense reports
• Estimate machine repair/rebuild requirements and prepare necessary data to provide and accurate repair quote
• Responsible for proper and safe use, maintenance, and reporting of Tennant Company property. This includes tools and equipment
• Consistently present a professional image, both in personal appearance and condition of company equipment
• Responsible for completing work in a timely manner and using appropriate judgement to ensure quality and cost targets are achieved on each completed machine

Minimum Years of Experience

High school diploma or equivalent, vocational or tech school diploma a plus 3+ years of experience troubleshooting, diagnosing, and repairing mobile equipment. Demonstrated experience working with one or more of the following: Mechanical, electrical, and hydraulic systems, air and water-cooled combustion engines, and diesel-gas-LP powered engines. Able to read blue prints, electrical and hydraulic schematics. Ability to pass a background check and drug screen. Demonstrated ability to work with minimal supervision. Can safely use hand and power tool, equipment, and diagnostic devices. Basic understanding and knowledge of how to use a personal computer, email, and Tennant systems. Must provide own basic hand tools, specialty shop tools are provided. Previous experience and proven record of working in a lean/continuous improvement work environment desired.

Salary or Hourly Rate

Competitive

Benefits

We offer a full benefit package.

Application Information

All we need is your resume to start!